Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center included in your Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you could come across, they are compiled by our support team of qualified technicians.

  • Top quality support service

  • How–To Videos

  • If you’d like to see how a task is accomplished or how a problem is sorted out, instead of just reading about it, examine our collection of educational video tutorials. They cover different topics and will help you quickly understand how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client support service and a 60–minute response time guarantee. Our expert technical support engineers will be at your disposal 24–7 to respond to your inquiries and to solve any problem that you could possibly have. Just open a tech support ticket from the Help section and we’ll reply to you right away.